Overview
Instead of traditional telephone lines, Voice over Internet Protocol (VoIP) uses the internet to transmit audio and video signals. This allows for more flexibility and cost savings compared to traditional phone services. In addition, VoIP services can be delivered in various ways, including through a computer, smartphone, or dedicated VoIP phone.
One of the main advantages of VoIP is the cost savings and flexibility. With the VoIP system, you can have a desk phone and an app on your cellphone to switch between. Because it uses the internet instead of traditional telephone lines, it is often far less expensive to make calls. Additionally, many VoIP services offer unlimited and international calls at no extra cost. This can be especially beneficial if you have employees or customers in different countries.
Another advantage of VoIP is the flexibility it offers. VoIP services can be accessed from anywhere with an internet connection, making it possible to make calls from a computer, smartphone, or tablet. This allows for easy collaboration and communication between remote employees or clients. Additionally, many VoIP services offer virtual numbers, enabling your business to have a local presence in multiple locations without needing physical phone lines.
VoIP services can include additional features such as voicemail, call forwarding, and call waiting. Some services even offer call recording, which can help keep track of customer interactions. As a result, VoIP services provide a cost-effective and flexible solution for phone service.
Set up with a vendor
To set up a VoIP system, you need a few key components: a high-speed internet connection, a VoIP adapter or IP phone, and a provider that offers VoIP services. So, first, we’ll ensure your internet service meets the requirements for a VoIP system. Then, we’ll work with you to determine the best vendor to meet the needs of your business. And we’ll get equipment and services set up and ready to go. Below are some steps we would take to deploy and configure your system.
Deployment
VoIP deployment involves implementing a VoIP system within your organization. Some of the steps could involve:
- Identifying the specific needs and requirements of your business
- Choosing the best VoIP provider for your business and selecting the appropriate package
- Setting up the necessary hardware, such as IP phones or VoIP adapters.
- Configuring the network to support VoIP traffic
- Testing the system to ensure proper functionality
- Training employees on how to use the new system
- Deploying the system throughout your organization and providing ongoing support and maintenance. VoIP deployment can be done on-premises, on the cloud, or by combining both. If you are migrating from a traditional phone system to a VoIP system, the process will require careful planning and execution.
Configuration
VoIP configuration involves setting up the VoIP system as your business will use it. Some of the steps could involve:
- Connecting IP phones or VoIP adapters to the internet router and configuring them to work with your chosen VoIP provider.
- Configuring the network to prioritize and properly route VoIP traffic.
- Configuring features such as call forwarding, voicemail, and conference calls.
- Setting up security measures such as firewalls and VPNs to protect the system from unauthorized access and hacking attempts.
- Testing the system to ensure proper functionality and addressing any issues that may arise.
- Documenting the configuration for future reference and troubleshooting. The configuration process may vary depending on your VoIP provider and the specific system you are using. Schedule a call with us to discuss your phone needs for your business.